Privacy Policy | Let's Go Buffalo

1. Information We Collect

We collect information you provide directly — such as name, email, phone number, and business details when you register, submit a listing, contact us, or subscribe to our newsletter. We also collect usage data including search queries, page views, and advertising interactions.

2. How We Use Information

We use your information to operate and improve the directory, process business listings, deliver advertising services, respond to enquiries, send newsletters (with your consent), and analyze platform usage to better serve the Buffalo business community.

3. Business Listing Information

Information you include in a published business listing (name, address, phone, hours, description, images) is displayed publicly on the platform and may appear in search engine results. Do not include private information you do not wish to be public.

4. Cookies & Analytics

We use cookies and similar technologies to maintain sessions, remember preferences, and understand how visitors use our site. You can control cookies through your browser settings, though some features may not function properly without them.

5. Third-Party Services

We use third-party services for authentication, payment processing (Stripe/USBank), email delivery, and image hosting. These providers have their own privacy policies governing how they handle your data.

6. Data Sharing

We do not sell your personal information. We may share data with service providers who assist in operating the platform, when required by law, or to protect the rights and safety of our users and the public.

7. Data Retention & Security

We retain your data for as long as your account is active or as needed to provide services. We implement reasonable security measures to protect your information, but no method of transmission over the internet is 100% secure.

8. Your Rights

New York residents may request access to, correction of, or deletion of personal data we hold about you. Contact us to exercise these rights. You may unsubscribe from marketing emails at any time.

9. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children.

10. Contact Us

For privacy-related questions, contact us at privacy@letsgobuffalo.com